Chapter 2 – The Psychology of Everyday Actions
Summary
Norman brought up the point of people blaming themselves for the fault of hardware and design. He went into a few examples and explained what goes on in a person’s mind to cause this line of thinking.
Summary
Norman brought up the point of people blaming themselves for the fault of hardware and design. He went into a few examples and explained what goes on in a person’s mind to cause this line of thinking.
Discussion
This immediately made me think of situations where tons of time could have been saved if I or someone else just admitted to not knowing how to use something. It’s very true that most of us are too embarrassed to admit defeat to a machine. I want to keep this in mind now and call out machines for being a nuisance more often.
This immediately made me think of situations where tons of time could have been saved if I or someone else just admitted to not knowing how to use something. It’s very true that most of us are too embarrassed to admit defeat to a machine. I want to keep this in mind now and call out machines for being a nuisance more often.
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